What items are returnable?

We accept returns that are unused in new condition with all tags attached and packaging intact in order to ensure a full credit. You have 21 days from the original ship date to make a return. Final sale items are not eligible for return.

For assistance returning gift orders, please contact us directly at help@truffleco.com.

Can I make an exchange?

Due to the high turnover and limited availability of many of our styles and colorways, we do not offer exchanges. We recommend placing a new order for your desired items and initiating your return for a refund.

Is it easy to return items?

Yes! Once your return is authorized, you will receive step-by-step instructions and a prepaid shipping label via email. A return label fee of $10 will be deducted from your refund.

To return an order shipped outside of the United States, or one that was received as a gift, please email help@truffleco.com to initiate your return.

How soon will I get my refund?

It may take up to 10 business days for your return to be processed and for the refund to be issued. A confirmation email will be sent when we have refunded your original form of payment.

What if I received a damaged or incorrect item?

Please contact us at help@truffleco.com and we will assist in resolving your issue immediately!