What items are returnable?

Enjoy extended holiday returns until January 15th for orders placed between November 15th and December 25th. Items purchased before/after this period will qualify for our standard 21-day return window. We only accept returns that are unused in new condition with original tags attached. Final sale items are not eligible for return.

For assistance returning gift orders, please contact us directly at help@truffleco.com.

Can I make an exchange?

Due to the high turnover and limited availability of many of our styles and colorways, we do not offer exchanges. We recommend placing a new order for your desired items and initiating your return for a refund.

Is it easy to return items?

Yes! Once your return is authorized, you will receive step-by-step instructions and a prepaid shipping label via email. A return label fee of $8 will be deducted from your refund.

To return an order shipped outside of the United States, or one that was received as a gift, please email help@truffleco.com to initiate your return.

How soon will I get my refund?

It may take up to 10 business days for your return to be processed and for the refund to be issued. A confirmation email will be sent when we have refunded your original form of payment.

What if I received a damaged or incorrect item?

Please contact us at help@truffleco.com and we will assist in resolving your issue immediately!